CALL FOR APPLICATIONS
Center de Cardiologie, Médecine Générale et de Spécialités for its activities in Douala, is looking for a Receptionist / Medical secretrary
“ Center de Cardiologie, Médecine Générale et de Spécialités ” is a non-governmental medical association providing assistance to populations in cardiology and other clinical matters irrespective of race, religion, creed or political convictions.
Related with our activities we are looking for a Receptionist / Medical Secretary
Primary Duties and Responsibilities:
The Receptionist is the initial contact person for clients, staff, and all visitors to the Center. This position is responsible for providing professional, courteous, and effective service in addition to other general office functions.
Responsibilities will include:
Answer all incoming calls during scheduled office hours and handle caller’s inquiries or provide referrals whenever possible, or redirect calls as appropriate.
Greet, assist, and / or direct visitors
Receive, direct, and relay telephone messages and general office emails.
Process incoming mail, date stamping, and distributing all general correspondence.
Maintain a welcoming and organized reception area, including stocking of informational materials.
Coordinate communications with job applicants including receiving and organizing applications for team, providing search status updates, scheduling of interviews, requests for references or other materials, and follow-up messaging.
Maintain an organized and up-to-date mailbox and administrative forms area.
Any other job within the secretariat field.
Education and Experience
Secretariat diploma or equivalent certificate in customer service field.
Having a medical field experience is an added advantage
Previous experience in professional administrative support or customer service for more than one year.
Fluent in both French and English.
Knowledge, Skills and Abilities
Proficient in all Microsoft programs including word processing (Word), spreadsheets (Excel), database, and email computer applications. Must easily learn database programs that organize client and / or contact information.
Detail-oriented and able to meet deadlines.
Able to manage multiple tasks simultaneously.
Experience with office equipment, including copiers and telephone systems.
Excellent interpersonal communication skills and relationship building skills to effectively work
With a variety of people and personalities, including developing relationships with clients, partners, suppliers, and staff. Able to communicate clearly in person and in writing.
Understand and display high levels of internal and external customer service, with excellent listening skills.
Ability to plan, prioritize, coordinate, and manage own work. Able to work unsupervised and solve routine problems independently, effectively and creatively.
Applies effective time management skills in order to meet all deadlines. Displays flexibility to meet organization’s unique needs. Works with a proactive, ownership approach to work and operates with a sense of urgency.
Work as an effective and proactive team-player; understand the importance of supporting coworkers.
Understands confidential nature of organization information and maintains confidences.
All applications (CV, cover letter, diplomas, working certificates, telephone number, etc.) must be sent by email to the following address [email protected]
Or physically deposited at the “Center de Cardiologie, Médecine Générale et de Spécialités” at Nouvelle Route Bonakouamoung accross super marche Kado